Terms of Service

1. Acceptance of Terms

Welcome to writqhnq B.V. ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website writqhnq.top and our auto parts retail services.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. Description of Services

writqhnq B.V. operates an auto parts retail business, providing:

• Automotive parts and accessories sales
• Technical support and product information
• Online catalogue and ordering system
• Customer service and warranty support

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. User Accounts and Registration

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure
• Notify us immediately of any unauthorised use
• Accept responsibility for all activities under your account

You must be at least 18 years old to create an account and use our services.

4. Orders and Purchases

4.1 Order Process

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders
• Prices are subject to change without notice
• Order confirmation does not guarantee product availability

4.2 Pricing and Payment

• All prices are listed in Euros (EUR) and include applicable taxes
• Payment is required at the time of order
• We accept major credit cards and approved payment methods
• Additional fees may apply for special orders or expedited shipping

4.3 Shipping and Delivery

• Delivery times are estimates and not guaranteed
• Risk of loss transfers upon delivery
• Shipping costs are calculated based on destination and method
• International shipping may be subject to customs duties

5. Returns and Warranties

5.1 Return Policy

• Returns must be requested within 30 days of purchase
• Items must be unused, unopened, and in original packaging
• Return shipping costs may apply
• Some items may not be eligible for return
• Refunds will be processed to the original payment method

5.2 Warranties

• Products are covered by manufacturer warranties where applicable
• Warranty terms vary by manufacturer and product type
• We are not responsible for manufacturer warranty claims
• Installation errors void warranty coverage

6. User Conduct and Prohibited Uses

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Interfere with website functionality or security
• Impersonate others or provide false information
• Engage in fraudulent or deceptive practices
• Harvest or collect user information
• Use automated systems to access our services

7. Intellectual Property Rights

7.1 Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of writqhnq B.V. or our licensors and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

7.3 User Content

By submitting content to our website, you grant us a non-exclusive, royalty-free license to use, modify, and display such content for business purposes.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

9. Disclaimers and Limitation of Liability

9.1 Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Continuous, uninterrupted, or error-free operation
• Accuracy or completeness of information

9.2 Limitation of Liability

To the maximum extent permitted by law, writqhnq B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Vehicle damage or personal injury
• Third-party claims or damages
• Service interruptions or delays

Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless writqhnq B.V., its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses arising from:

• Your use of our services or products
• Your violation of these Terms
• Your violation of any third-party rights
• Your negligent or wrongful conduct

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Fraudulent or illegal activity
• Request by law enforcement
• Extended period of inactivity

Upon termination, your right to use our services will cease immediately, but these Terms will remain in effect regarding past use.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts in Rotterdam, Netherlands.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek informal resolution of any disputes.

13.2 Alternative Dispute Resolution

For consumer disputes, you may also contact:

• European Consumer Centre Netherlands
• Netherlands Consumer and Market Authority
• Online Dispute Resolution platform (ec.europa.eu/consumers/odr)

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. We will notify users of material changes by:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last Modified" date

Your continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability and Waiver

15.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and writqhnq B.V. regarding the use of our services.

17. Contact Information

If you have questions about these Terms, please contact us: